Frequently Asked Questions
Quick answers about Tribe Earth products, orders and delivery.
Everything you need to know.
Still have a question? Contact our team through WhatsApp or our contact page and we’ll be happy to help.
What makes Tribe Earth products special?
We choose wholesome products made with natural ingredients and care for the farmers, people and places behind every order.
How can I place an order?
Browse our shop and select “Order on WhatsApp” on any product, or contact us directly with the product names and quantities you need.
How long does delivery take?
Orders are generally delivered within 3–7 business days, depending on your location. We’ll share delivery details when your order is confirmed.
How much does shipping cost?
Shipping is free on orders above ₹499. For smaller orders, applicable delivery charges will be confirmed before dispatch.
Can I return or replace an item?
Yes. Contact us within 7 days if your order arrives damaged, incorrect or has a quality issue. See our Returns & Refunds page for details.
How do I track my order?
Send us your order details on WhatsApp or through our contact page and our team will provide the latest delivery update.
How should I store the products?
Store products in a cool, dry place away from direct sunlight. Follow any storage instructions printed on the product packaging.
How can I contact Tribe Earth?
Use the floating WhatsApp button, visit our Contact page, or email us at hello@tribeearth.com.
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